A care giver’s experience with a client at Senior Care Centre
When I was first assigned to take care of Emma (not her real name) in Senior Care Centre, I was a bit apprehensive. After reviewing the case notes on her background and conditions, my initial thought was filled with fear and anxiety. I was really worried that I could not communicate with her especially on the first encounter. Even though I had managed many challenging clients before, I was not confident I could connect with her. I hope to put into practice what I have learnt.
The initial encounter was indeed very challenging. If I did not handle well at the onset, the situation could spiral downwards with no hope of recovery. So I was extremely careful and cautious.
After gaining a certain level of trust in her through the three sessions, I managed to find ways to interact with her. I gained this trust by listening to her rigmaroles, cracking jokes and enjoying each other’s company. At the same time, I needed to ensure that the situation was calm and her mood not dampened. She would always say “the boy” or “the good boy” – referring to her son – in her conversations. I found out that it was easier to manage her by bring “the boy” into the conversations. In my latest visit, I managed to coax her to do art therapy – colouring. And she participated willingly and she even enjoyed it.
I would like to say a big thank you for giving me the opportunity to take care of Emma.
Written by: Terril